Shipping policy

How we pack your order

We carefully pack every order, ensuring your press and accessories are protected. While we treat your order with care, we cannot guarantee that our shipping carriers will show the same courtesy. Therefore, we cannot be responsible for their mistakes, including misdirected, lost or damaged shipments.

Tracking your order

As soon as your order is posted, you'll receive a shipping confirmation email with the tracking number so you can track your order's delivery.

Signature required

Upon arrival, every order requires a signature to ensure parcels arrive as safely as they leave. If you are unavailable at the time of delivery, your parcel will be transported to a pickup location for collection.

Order Processing Times

All orders are processed within 1-2 business days. We do not process orders on weekends or any major Australian Public Holidays.

Free Delivery

All orders receive free delivery.

Delivery times

Delivery times vary, especially if you're in a remote area or outside each state's capital city, so the information below is just an estimate.

Orders shipped to Brisbane

3-4 business days once dispatched.

Orders shipped to Adelaide, Melbourne, Sydney and Tasmania

4-6 business days once dispatched.

Orders shipped to Darwin

4-8 business days once dispatched.

Orders shipped to Perth

5-9 business days once dispatched.

International Shipping

Please get in touch with us to arrange International delivery. info@hyveextraction.com.au

Shipping Restrictions

Due to the size and weight of our products, we are unable to ship via Aus Post. Because of this, we are unable to ship to PO Boxes. Please provide a street address when checking out to avoid any delays.

Damaged or Lost Orders

If your order is damaged on arrival or lost, please get in touch with us right away to address the issue for you.